Teller

About the role

Description   Teller – San Marcos |Location: 904 Bugg Ln. San Marcos, TX, 78666 |Schedule:  Monday – Friday 8:00am – 5:45pm and rotating Saturdays: 8:45am – 12:15pm | Starting Pay: $41,600 per year | FLSA Status: Non-exempt  At Austin Telco Federal Credit Union, we’re dedicated to making a positive impact on our members, our community, and each other. If you’re someone who enjoys helping people, has a knack for numbers and technology, and is looking for a role with real purpose, our Teller position could be your next great opportunity. Come grow with us and make a difference every day.  What You'll Do   Member Service & Transactions   Provide accurate, courteous, and prompt service to members in person and by phone  Assist members with account inquiries, balances, and general information  Process deposits, withdrawals, payments, cash advances, and other account transactions  Issue teller checks, cashier checks, and other member-requested items  Balance your cash drawer daily and maintain transaction accuracy  Account Support   Open new accounts for existing members, ensuring full disclosure of products and fees  Close accounts following proper procedures and verification  Monitor for potential check and identity scams to protect members and the credit union  Branch Operations   Support branch management and assist with coin counter transactions  Complete assigned training sessions and stay current on policies and procedures  Maintain professionalism, confidentiality, and compliance with all credit union policies  Provide support at nearby branch locations when business needs require it  Requirements   What You Bring   High school diploma or equivalent required  6+ months of experience in customer service, cash handling, or banking  Strong attention to detail and accuracy in financial transactions  Excellent verbal and written communication skills  Ability to work effectively in a team-oriented, fast-paced environment  Basic proficiency with computers and office software; experience with financial systems a plus  Professional demeanor and a commitment to providing exceptional member service  Willingness to learn and adapt to new systems, procedures, and member needs  Flexibility to work at nearby branches as needed  Preferred Experience   Prior credit union or financial institution experience  Experience with Symitar/Episys or similar financial systems  Why You’ll Love Working Here: We’re more than a credit union — we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.  Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more  Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones  Retirement Plans: 401(k) with company match and a pension plan  Community Engagement: Volunteer opportunities and credit union-sponsored events  A supportive, mission-driven culture that values respect, empathy, service, integrity, and cooperation  Additional Requirements   Good credit standing (verified prior to interview)  Successful background check and drug screening upon offer  Completion of a required Assessment  Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.