Student Assistant- Financial Aid & Coaching

About the role

Department Overview: The Office of Online & Professional Learning Resources (OPLR) is seeking a student to assist with various support-related services for online students, primarily services related to success coaching and financial aid. This position offers flexible hours and competitive wages. We offer an opportunity to gain professional-level work within Higher Education. We are happy to coordinate information interviews to help you learn about career options within Higher Education and further develop your skillset.   Join a fun team and help make a difference in student lives, while gaining valuable skills and working a flexible schedule!  Anticipated Start Date 10/5/26 Anticipated Hours Per Week 10 - 20 hours/week during academic school year Schedule: Work Location and Hours •    Flexible hours based on your schedule. •    This position may be eligible for telecommuting. Telecommuting agreement will be finalized upon hire. •    Office of Online & Professional Learning Resources (OPLR) is located at 780 Regent Street, near the Kohl Center and within walking distance of UW-Madison campus. •    10-20 hours per week with flexible scheduling o    Office hours are 8:00am-6:00pm, Monday-Thursday; 8:00am-4:30pm, Friday o    Work early or work late, depending on your needs. o    Additional hours are available during winter, spring, and summer breaks. Salary/Wage Range: Hourly $15.00 to $15.00 Number Of Positions 1 Position Summary/Job Duties: The Office of Online & Professional Learning Resources (OPLR) is seeking a student to assist with various support-related services for online students, primarily services related to success coaching and financial aid.  Responsibilities: •    Maintain accurate student information and enrollment plan records in CRM (customer relationship management) system •    Assist with monitoring, managing, and logging student communications (primarily email). •    Track steps in student onboarding processes and work closely with success coaching and financial aid teams throughout student        onboarding •    Scanning, filing, and processing mail •    Data entry •    Use of various systems, including CRM and document imaging systems •    Assist with special projects or activities as assigned, or desired Knowledge, Skills, Abilities •    Proficient in Microsoft Excel, Word, PowerPoint •    Good organizational, time management, and problem-solving skills •    Skilled in typing, data entry •    Attention to detail •    Ability to apply judgment and analysis to work performed Qualifications: Minimum Qualifications: A good candidate for the position must have the following skills and abilities •    Strong communications skills. •    Good organizational, time management, and problem-solving skills •    Ability to apply judgment and analysis to work performed •    Excellent attention detail •    Ability to work with a team and independently •    Proficient in Microsoft Excel, Word, PowerPoint •    Must be an enrolled technical, undergraduate, or graduate student •    Comfortable learning new systems and processes •    Must be self-driven Physical Demands Typical office duty demands. Application Instructions: Email cover letter and resume to Basia Owczarek, Senior Financial Aid Coordinator, at Please include “Student Help” in the subject line. Applications will be accepted until the position is filled. The resume and cover letter should address the following: •    Relevant work experience and educational background. Please describe how your skills will be valuable to our team and how you believe this position could help you achieve your long-term career goals. •    Availability for summer and fall  Contact: Org: Universities of Wisconsin, Office of Online & Professional Learning Resources Web: Email: