Social Service Coordinator

About the role

Department: Social Services Location: Facility Level – Optalis Health & Rehabilitation Reports To: Director of Social Services / Administrator FLSA Status: Hourly Non-Exempt ________________________________________________________________________________ Position Summary: The Staff Social Worker provides medically related social services to residents, ensuring that psychosocial needs are met and that residents attain or maintain their highest practicable well-being. This role advocates for residents’ rights, supports discharge planning, and collaborates with interdisciplinary teams. ________________________________________________________________________________ Key Responsibilities: • Conduct psychosocial assessments and update care plans based on resident needs. • Provide counseling and supportive services to residents and families. • Assist with admission, discharge, and transfer processes, ensuring appropriate communication with physicians and families. • Facilitate discharge planning, including coordination with community resources and services. • Advocate for resident rights and provide education to staff on psychosocial issues. • Document social services interventions and progress in resident records. • Participate in interdisciplinary care conferences and survey preparation. ________________________________________________________________________________ Skills & Competencies • Knowledge of long-term care social work practices and regulations. • Strong communication and counseling skills. • Ability to work effectively with residents, families, and interdisciplinary staff. • Organizational and problem-solving abilities. ________________________________________________________________________________ Required: • Bachelor’s degree in Social Work or related field preferred. Preferred: • Experience in long-term care or healthcare social services. ________________________________________________________________________________ Physical & Work Requirements • Ability to move freely throughout the facility and interact with residents and families. • Occasional lifting of up to 40 lbs and pushing wheelchairs as needed. ________________________________________________________________________________ Personal Attributes: • Compassion and empathy • Integrity and confidentiality • Advocacy mindset • Adaptability and resilience ________________________________________________________________________________ #THR