Shift Manager

About the role

Description    Help Adolescents Build a New Legacy At Clearfork Academy, we provide high-quality substance abuse and mental health treatment for adolescents and young adults. We are looking for a Shift Manager who is confident, self-reliant, collaborative, and comfortable taking initiative in a fast-paced environment. This role is ideal for someone who enjoys leading people, solving problems, managing changing priorities, and finding better ways to support daily operations while helping create a safe and structured environment for our clients. What You'll Do Lead and supervise Behavioral Health Technicians and daily milieu operations Manage staffing, scheduling, PTO requests, replacements, overtime, and shift coverage Prioritize staffing needs based on client census and operational requirements Assign BHTs to designated areas and maintain accountability throughout the shift Lead shift-change meetings and communicate important client and operational information Oversee educational, recreational, therapeutic, and daily programming Coach, mentor, train, and develop BHT staff Conduct employee evaluations and address performance or disciplinary concerns Approve payroll hours and ensure accurate timekeeping Serve as a safety leader for clients and staff Coordinate client transportation needs during assigned shifts Monitor facility, equipment, and maintenance needs Work closely with the Director of Operations and other Shift Managers to ensure staffing and programming needs are met Identify opportunities to improve processes and day-to-day operations Ensure staff consistently follow Clearfork Academy policies, procedures, and The Clearfork Way Perform other duties as assigned What Makes Someone Successful in This Role? You may be a great fit if you: Are self-reliant and comfortable taking ownership of your responsibilities Enjoy leading people and working collaboratively with a team Like variety and thrive when priorities change throughout the day Enjoy troubleshooting problems and finding practical solutions Can make decisions confidently while knowing when to seek additional guidance Communicate clearly, directly, and professionally Are comfortable working under pressure and managing multiple demands Enjoy having autonomy in how you approach problems and responsibilities Are willing to challenge inefficient processes and suggest improvements Can balance the needs of clients, staff, and the organization when making decisions Remain calm and logical during stressful or difficult situations Are comfortable holding employees accountable while maintaining a professional relationship Enjoy working with people and building strong team relationships Take initiative and follow projects through to completion Have a genuine desire to make a positive difference in the lives of adolescents What We're Looking For High School Diploma or equivalent required 1–3 years of experience as a Behavioral Health Technician, Recovery Advocate, Direct Care Staff, Mental Health Technician, or similar role preferred Previous supervisory or leadership experience preferred Current CPR/First Aid certification upon hire Current Handle with Care Physical Holding Certification upon hire Current Food Handler or SafeServe certification upon hire Valid Texas Class C Driver's License Strong leadership, communication, and organizational skills Ability to manage multiple priorities in a fast-paced environment Ability to remain composed during challenging or volatile situations Basic computer skills, including Microsoft Word and Excel Understanding of adolescent and young adult development Why Clearfork Academy? Meaningful work helping adolescents and young adults Leadership opportunity in a behavioral health treatment environment Fast-paced work with variety and opportunities to problem-solve Opportunity to coach and develop team members Collaborative and mission-driven workplace Ability to contribute ideas and improve operational processes Work that directly supports the safety and recovery of young people About the Environment Clearfork Academy serves adolescents and young adults with substance use disorders, with or without co-occurring psychiatric conditions. The Shift Manager works in a hands-on environment where priorities can change quickly. The successful candidate should be comfortable making decisions, working with staff and clients, responding to unexpected situations, and maintaining professionalism under pressure. The position may require extended periods of sitting or standing and occasional lifting or moving of up to 25 pounds. Employees may have contact with water, body fluids, and hazardous chemicals and must follow OSHA standards and universal precautions. Our Mission Leading Adolescents to a New Legacy. If you're a confident leader who enjoys working with people, solving problems, taking initiative, and finding better ways to get things done, we encourage you to apply. Clearfork Academy Leading Adolescents to a New Legacy EEOC Statement It is our policy to abide by all Federal and State laws, as well as the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on race, color, religion, sex, sexual orientation, gender identity, or national origin.