Senior Solution Engineer

About the role

Manifest Solutions is currently seeking a ServiceNow QA Tester for an onsite position based in Columbus, OH. R esponsible for testing ServiceNow applications, integrations, CMDB enhancements, and platform upgrades. Develop and execute test plans, test cases, and test scripts. Perform functional, integration, system, regression, and user acceptance testing (UAT). Validate integrations using REST/SOAP APIs, MID Servers, and third-party applications. Support ServiceNow upgrades, patches, and releases through comprehensive testing. Identify, document, track, and retest defects through resolution. Collaborate with developers, administrators, business analysts, and stakeholders. Execute automated testing using ServiceNow ATF when applicable. Maintain testing documentation and quality metrics. Test CMDB enhancements, Discovery, Service Mapping, and CI relationships. Verify CMDB data accuracy, completeness, and integrity. Required Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent experience. 5+ years of software QA/testing experience. 3+ years of ServiceNow testing experience Experience testing ServiceNow modules including ITSM, ITOM, CMDB, Discovery, Service Mapping, and Service Catalog Experience testing REST and SOAP integration. Understanding of ServiceNow workflows and platform capabilities Strong analytical, troubleshooting, and communication skills.