Senior Compliance Administrator

About the role

Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthrigh t. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive. The Sr. Compliance Administrator is responsible for managing assessments to help develop, implement, and maintain policies and procedures to ensure organizational compliance with regulatory frameworks. This role involves facilitating project tasks with clients, internal teams, and being a point of contact for external auditors to manage compliance activities, conduct assessments, and provide technical guidance. The Sr. Compliance Administrator works under the guidance of the Managed Compliance Supervisor and senior members of the Compliance Team. Responsibilities:  Write, review, and maintain policies to meet regulatory requirements and align with current frameworks   Conduct policy assessments, identify gaps, and implement updates to address deficiencies   Facilitate policy reviews with clients and stakeholders for approval and adoption   Create and maintain internal SOPs; provide guidance to clients on SOP development and improvement   Set up and manage clients within GRC platforms, including applying and maintaining compliance baselines   Perform internal and third-party risk assessments   Create, assign, and track compliance tasks for clients and internal teams   Ensure client alignment with established compliance baselines   Conduct framework assessments (CCPA, CMMC, FINRA, HIPAA, NIST CSF 2.0, NYDFS, SOC 2, etc.)   Identify compliance gaps, advise on remediation, and drive remediation efforts to completion   Manage audit preparation, including evidence collection and review   Coordinate with external auditors and respond to follow-up requests and DDQs   Manage projects, ensuring tasks, milestones, and deliverables are completed on time   Communicate progress through GRC platforms and internal systems   Design and facilitate tabletop exercises; track and manage follow-up actions   Build and maintain client relationships; contribute to meeting agendas and compliance roadmaps   Provide ongoing guidance on compliance requirements and best practices   Support team operations by handling escalations and mentoring junior team members  Other duties as assigned   Requirements Bachelor’s degree in IT, Compliance, Security, or related field (or equivalent experience)  5+ years of experience in compliance, auditing, or IT/security  Experience with GRC platforms, policy management, and audit processes  Strong knowledge of frameworks such as SOC 2, NIST, HIPAA, CMMC, and NYDFS  Ability to communicate effectively with both technical teams and executive stakeholders  Strong organizational and multitasking skills  Relevant certifications (CISA, CIPP, CCP, or similar) preferred  Self-starter with the ability to work independently  Valid U.S. driver’s license and ability to pass a background check  Benefits Charles IT offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid holidays, PTO, 401(k), and performance-based bonuses. Team members also enjoy ongoing training, professional development, quarterly team-building events, and a collaborative workplace culture.  Commitment to Inclusion:  Charles IT is an equal opportunity employer committed to fostering an inclusive and respectful work environment. We welcome diverse backgrounds and perspectives and do not discriminate based on any protected characteristic.  The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be required.