Salesforce Supervisor (Information Technology Supervisor 2 - PN 20098806)

About the role

Salesforce Supervisor (Information Technology Supervisor 2 - PN 20098806)   ( 260005ZL )   Organization:   Health Agency Contact Name and Information:   Hannah C. will contact you if selected for an interview. Unposting Date:   Sep 1, 2026, 3:59:00 AM Work Location:   Health Department Building   246 North High Street   1st Floor   Columbus   43215 Primary Location:   United States of America-OHIO-Franklin County-Columbus   Compensation:   $44.38 Schedule:   Full-time Work Hours:   Monday - Friday; 8am - 5pm Classified Indicator:   Classified Union:   Exempt from Union   Primary Job Skill:   Information Technology Technical Skills:   Information Technology, Software development/implementation, Salesforce Professional Skills:   Adaptability, Attention to Detail, Collaboration, Developing Others, Organizing and Planning Primary Technology:   Not Applicable   Agency Overview Information Technology Supervisor 2 About Us: Our mission at the Ohio Department of Health (ODH) is advancing the health and well-being of all Ohioans. Our agency is committed to building a modern, vibrant public health system that creates the conditions where all Ohioans flourish. Job Description What You'll Do: The Office of Management Information Systems (OMIS) administers the computer-based management systems across the ODH enterprise. The office is responsible for maintaining ODH computer networks and servers and for the development and implementation of strategies that support the current and future technology needs of the agency. We are seeking a Salesforce Supervisor (Information Technology Supervisor 2). This position will: Supervise staff responsible for the design, analysis, programming, maintenance, debugging and modifying of medium to complex and specialized computer information systems in a client/server and web environment facilitating the exchange of information between network systems and personal computers Review programs and system documentation and evaluate test results Oversee the release management of information technology services and modifications to ensure the development, testing, deployment and support of timely and effective software releases (i.e., Application Project Management [APM]) Act as a liaison across all functional areas and work directly with areas responsible for service/product delivery (e.g., network staff, department managers, project review teams) Establish procedures and/or guidelines for APM monitoring and ensure compliance Coordinate development and measure performance of software releases and determine if changes need to be made for optimum service delivery (e.g., determine if critical success factors are being met, review performance metrics, assessment processes and reporting schedules to ensure products and services are delivered on time, on budget and within scope) Analyze and design large computer systems for ODH Develop programming and documentation standards, assure conformance to standards, assure completion of user manuals, user operational procedures and program documentation Assist application development manager with long range planning for information technology Why Work for the State of Ohio At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our  Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS )   & Optional Deferred Compensation ( Ohio Deferred Compensation ) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position. Qualifications 6 1/2 years (78 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting AND  6 months exp. in performing project management functions as defined in series purpose.  -Or completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts AND additional 4 1/2 years (54 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting AND 6 mos. exp. in performing project management functions as defined in series purpose.  -Or equivalent of Minimum Class Qualifications For Employment noted above.  Job Skills: Information Technology Technical Skills: Information Technology, Salesforce, Software Development/Implementation Professional Skills: Adaptability, Attention to Detail, Collaboration, Developing Others, Organizing and Planning EDUCATIONAL TRANSCRIPT REQUIREMENTS:   Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within 5 working days of being requested will cause the applicant to be eliminated from further consideration. Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree. Supplemental Information ALL ANSWERS TO THE SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE/EDUCATION PROVIDED ON YOUR CIVIL SERVICE APPLICATION. Unless required by legislation, the selected candidate will begin at Pay Grade 15, Step 1 of the Exempt Pay Range Schedule ($44.38 per hour), with an opportunity for pay increase after six months ($46.88 per hour) of satisfactory performance and then a yearly raise thereafter. APPLICATION PROCEDURES:   All applicants must submit a completed Ohio Civil Service Application using the online TALEO System. Paper applications will not be considered. Applicants must clearly indicate how they meet the minimum qualifications and/or position specific minimum qualifications. Applicants are also encouraged to document any experience, education and/or training related to the job duties above. An assessment of these criteria may be conducted to determine the applicants who are interviewed. STATUS OF POSTED POSITION: You can check the status of your application online by signing into your profile. Jobs you applied for will be listed. The application status is shown to the right of the position title and application submission details. BACKGROUND CHECK NOTICE: The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration. ADA Statement Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. Drug-Free Workplace The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.