Revenue Cycle Billing Specialist

About the role

Make a difference behind the scenes - join our team and help support compassionate care in communities across the company! We’ve been recognized by Newsweek and Plant-A Insights Group as one of America’s Most Admired Workplaces for 2026! ** This is not a remote position. This position is located at Saber Community Support and Development Office - 23700 Commerce Park, Beachwood, OH 44122 ** Advantages: On-Demand Pay – Get paid as soon as the next day for the work you do today! Flexible Scheduling – We work with your life, not against it. Onsite Gym Access – Stay active and energized without leaving work. Generous PTO & Benefits – Enjoy excellent time off and comprehensive benefits. Employee Events & Activities – From fun socials to exciting team-building events, we keep things lively! Benefits and Perks*: DAILY Pay! Benefit eligibility the first of the month following 30 days Comprehensive benefit packages including medical, dental, and vision, and more. Health Savings Account available with employer contribution. 401K through Fidelity Employer-paid life insurance (FT employees) Robust Employee Assistance Program Generous Paid Time Off (PTO) Educational, leadership, and tuition opportunities Various discount programs offered, including discounted childcare programs through KinderCare Wellness programs offered through WebMD Employee recognition programs Culture of employees creating an IMPACT! Position Summary: The Revenue Cycle Billing Specialist is responsible for supporting insurance billing operations for the organization.  This role will work with a group of billers and partner with Business Office staff to ensure accurate and timely billing for our nursing communities. Essential Duties and Responsibilities: Perform accurate and timely billing in accordance with company policies, payer requirements, and all applicable state and federal regulations. Review, investigate, and resolve claim denials, billing discrepancies, and reimbursement issues in a timely manner. Collaborate with Business Office Managers and community staff to support revenue cycle processes and resolve billing-related concerns. Communicate recurring, systemic, or high-impact billing issues to the Revenue Cycle Team Lead and appropriate leadership. Respond promptly and professionally to inquiries from communities, management, payers, and other stakeholders. Assist leadership in the training, development, and ongoing support of Business Office Managers and Business Office staff. Conduct aging reviews, account audits, and other revenue cycle analyses as assigned to identify opportunities for process improvement and timely collections. Maintain compliance with all company policies and procedures, including the Compliance Program, Code of Conduct, HIPAA requirements, and other applicable laws and Education/Qualifications: High School Diploma or equivalent required; associate's or bachelor's degree preferred. Previous healthcare billing, accounts receivable, Medicare, Medicaid, or managed care experience preferred. Proficiency in Microsoft Excel and other Microsoft Office applications. Strong computer skills with the ability to learn and navigate multiple software systems. Excellent organizational, analytical, communication, and problem-solving skills. Shifts and Wages: Full-Time Opportunity Available Shift Needed: Days *Program details can vary amongst buildings. Please see HR for the facility-specific benefit plans. We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived gender, race, color, national origin, religion, disability, age, military or veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.