Quality Lead

About the role

Phoenix Color® is a premier full-service, full-color printer with over 40 years of superior print experience. Drawing on a broad spectrum of materials and decorative technologies, Phoenix Color® produces memorable, value-added components, heavily-illustrated books and specialty commercial products. Phoenix Color® has been servicing the publishing industry within the United States since 1979 and has formed lasting relationships with some of the biggest names in book publishing. As a domestic manufacturer, we offer extensive, in-house digital pre-press capabilities and our technologically advanced UV printing platform supports an array of printing and finishing options. Our innovative special effects include foil stamping, UV embellishments and laminations, as well as our trademarked products LithoFoil®, MetalTone™, Look of Leather™ and VibraColor™. Phoenix Color’s® progressive innovation and commitment to quality will give your product the optimum eye-catching edge required in today’s competitive marketplace. Salary Range: $25.75 - $33.25 QUALITY LEAD Position Summary The Quality Lead serves as a senior technical resource within the Quality department, providing hands-on quality inspection support, guidance, and coordination across manufacturing operations. This position acts as a primary liaison between Quality and department Supervisors and serves as the go-to resource for questions regarding product quality, customer specifications, inspection requirements, and quality processes. The Quality Lead performs inspection responsibilities while also helping coordinate Quality workflow, investigate quality concerns, support problem resolution, and ensure established quality standards are consistently applied throughout the manufacturing process. When Quality management is not present, the Quality Lead serves as the primary Quality resource on the production floor. This is a working lead position and does not have formal supervisory responsibility. • Serve as a go-to Quality resource on the production floor, providing guidance on quality standards, customer specifications, inspection requirements, and quality processes. • Partner with department Supervisors and production teams to identify, communicate, and resolve quality concerns throughout the manufacturing process. • Perform quality inspections and review job specifications to ensure products meet customer requirements and established quality standards. • Identify defects and nonconforming product, with the authority to stop production or place work on hold when quality requirements are not being met. • Assist with investigating quality issues, identifying root causes, and supporting corrective actions to prevent recurring problems. • Help coordinate daily Quality workflow and inspection priorities and serve as the primary Quality resource on the floor when Quality management is unavailable. • Support the training and development of Quality team members while promoting consistent quality and safety standards across the operation. What we offer: • Clean and safe work environment • Work-life balance • Growth and promotion opportunities • Great culture and co-workers Learn more at Phoenix Color provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.