Product Manager (Agentic AI Software) REMOTE

About the role

Employment Category Regular, Full-time Travel Requirements Moderate (15-30%) Responsibilities/Skills/Experience Requirements JOB DUTIES/RESPONSIBILITIES: Defines the product vision for AI-driven Dispatch & Routing, aligning it with the overall company strategy Leads the development of AI-powered automation solutions, including efforts to automate dispatch workflows, enhancing dispatch accuracy and reducing delays Collaborates with engineering teams and partners with stakeholders across departments to implement machine learning algorithms and ensure seamless integration of new technologies Integrates AI-based forecasting tools and implements AI models that analyze historical data to anticipate customer needs and forecast service demand Drives automation in the dispatch process by removing manual dependencies and introducing self-learning systems for real-time decision-making Prioritizes features that deliver high-impact results, improving service delivery speed, reducing operational costs, and increasing customer satisfaction Works closely with engineering, data science, and operations teams to bring AI and automation into daily dispatch processes Uses real-time performance data to adjust AI models and ensure that dispatch operations are constantly optimized Engages with stakeholders regularly to communicate progress on automation initiatives and ensure alignment with business goals JOB REQUIREMENTS: Bachelors Degree 5-10 years of related experience Up to 25% travel 18 years of age or older REQUIRED SKILLS: Bachelors Degree in Computer Science, Software Engineering, Data Analytics, Mathematics or Statistics 5+ Years of experience in product management Proven track record of driving digital transformation initiatives, particularly in the logistics, dispatch, or field service management domains Strong leadership skills with the ability to influence cross-functional teams and align stakeholders on strategic goals Ability to synthesize complex data into actionable product decisions and roadmap priorities Experience working with data visualization and AI tools such as Python, Excel, Tableau and ChatGPT PREFERRED SKILLS: Masters Degree in Computer Science, Software Engineering, Data Analytics, Mathematics or Statistics preferred Experience with API based tools like the OpenAI Chat Completions tool Job Function Information Technology Years Experience 5 - 10 Years Experience Country United States Location City HOFFMAN ESTATES EEO/EOE Footer Equal Opportunity Employer / Disability / Vet. Posting Tags #Corporate, #Remote Company Brand Sears Home Services Compensation Range 150,000 - 175,000 Additional Compensation Explanation N/A