Lead Process Analyst

About the role

Position Type Home Office Position Schedule Full-Time EEO Statement Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Posting Location Arizona, Tempe, Missouri, St. Louis Company Description Join a financial services firm where your contributions are valued.  Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.  People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.  View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.   External Flexible Work Option(s) Hybrid, Onsite Awards and Accolades At Edward Jones, we are building a place where everyone feels like they belong.  We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Country United States Search Headquarters Positions by Area of Interest TECHNOLOGY Position Requirements What Experience You Need: Bachelor's degree or equivalent experience in a related field. Broad and deep knowledge of financial services concepts, practices, and procedures. Expert knowledge in process improvement frameworks (example; Lean, Six Sigma, Kaizen). Knowledge of tools and techniques for identifying and streamlining workflows. Deep understanding of Business Process Management principles, lifecycle management, and process modeling tools. Familiarity with process mapping, documentation and optimization techniques. Knowledge of change management techniques to ensure effective implementation. Proficiency in analyzing data to identify bottlenecks, measure process improvements and track improvements; knowledge of KPIs to evaluate process efficiency. Familiarity with automation tools, workflow management systems, and emerging technologies like AI and RBA. Understanding of how technology can be leveraged to enhance process efficiency and scalability. Expertise in working across functions to identify process re-engineering opportunities and influencing prioritization and implementation to achieve business results. Knowledge of how process re-engineering aligns with broader business strategies and objectives and ability to identify high impact opportunities.  **Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026,  candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.**   Salary Information Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism.  Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.