Lead Housekeeping Technician

About the role

The Oklahoma City Zoo is looking for a Lead Housekeeping Technician to help keep our exhibits, facilities, and event spaces clean, safe, and guest-ready. Lead a dedicated team, support exciting Zoo events, and play a key role in creating memorable experiences for thousands of guests each year. Employment Status: Full-Time  FLSA Status: Non-Exempt  Pay Rate: $15.93/hr - $19.91/hr Department: Housekeeping  Reports to: Housekeeping Assistant Manager  Supervisory Responsibility: Direct (0); Indirect (14)  Primary Work Location: Zoo setting both indoors and outdoors.  Job Summary    The Lead Housekeeping Technician performs a variety of cleaning and minor building maintenance/repair activities in and around assigned Zoo exhibits/facilities while leading part-time and full-time team members and reporting to management. This position ensures that the general public and staff enjoy a clean and safe environment. Must work in tandem with zoo event staff to manage and facilitate the zoo’s various events.  Minimum Qualifications    Experience: Two (2) years working in custodial housekeeping with some experience in supporting special events, leading team members, or equivalent combination of education and experience to successfully perform the duties of the job.  Education: High School diploma or G.E.D.  Certification: Valid Oklahoma driver’s license  Knowledge  Cleaning equipment and supplies used for cleaning work  Gas-powered equipment, including power washers, vacuums, power sweepers, and leaf blowers  Building maintenance methods and practices, including painting, floor stripping, and waxing  Safety Data Sheets (SDS) related to bloodborne pathogens  Oklahoma City Zoological Park programs, activities, exhibits, and events  Building and Grounds department policies, practices, and procedures  Organizational policies, mission, values, and procedures of the Oklahoma City Zoological Park  Skills  Interpreting and following instructions and directions  Sensory coordination, including eyesight, hearing, balance, and manual dexterity  Interpersonal communication  Provide training to team members Guide within a team setting Abilities  Operate hand and power tools, including reading a measuring tape  Work with staff, volunteers, and the public  Manage multiple tasks simultaneously  Work in environments with interruptions and changing priorities  Apply safe work practices, including hazard recognition and use of safety equipment  Drive within the Oklahoma City area throughout the year  Work flexible schedules, including evenings, weekends, holidays, and emergency situations such as inclement weather. Regular, timely attendance practiced in accordance to the Buildings and Gardens Leave Policy Physical Demands  Required to walk, sit and stand for periods of time.  Push, lift, and carry up to 50 lbs with assistance as needed.  Bend, stoop, kneel, and move intermittently throughout the day.  May be exposed to fumes, odors, dust, moving mechanical parts and vehicles.  Exposure to extreme weather conditions, such as heat, cold, rain, snow and ice.  Exposure to potentially dangerous animals.  Other: This position is subject to pre-employment and/or periodic background checks and drug testing. This position requires weekend availability and scheduled hours will be based on seasonal requirement. Core Responsibilities and Accountabilities (Essential Functions)  Job Knowledge and Skills  Maintains cleanliness of assigned areas including public restrooms, pathways, buildings, exhibits, and support spaces  Supports sustainability practices through recycling, waste disposal, and conservation related activities  Follows safety procedures and reports hazards or maintenance needs  Operates and maintains cleaning equipment, including vacuums, power sweepers, scrubbers, and power washers  Accountability and Reliability  Maintains custodial supply areas, including stocking and organization of assigned zones  Maintain the cleanliness of The Lodge and assist with reservation preparations.  Communication and Collaboration  Performs assigned duties in alignment with the Zoo’s mission of conservation and core values of wildlife and wild places, people, leadership, and conservation.  Provides service and interaction with Zoo guests and staff  Supports coordination with staff, volunteers, and operational teams  Provide status reports to Housekeeping leadership Provide information on Zoo Events to staff members to support the preparation and execution of special events. Initiative and Problem Solving  Supports minor building maintenance tasks to maintain facilities  Adaptability and Flexibility  Supports setup and breakdown of Zoo events and activities  Shift schedule to support Zoo events and activies with proper notification Maintains operational readiness through coordination of supply ordering, delivery, and storage  Supports event coordination through participation in operational meetings  Utilizes Zoo systems and programs, including SharePoint, to support event    **This position description is a general guideline for work behavior and is not intended to be a comprehensive listing of all job duties.  Therefore, it is also not, nor can it be implied to be, a contract of employment.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential tasks. Must be able to successfully complete an intense background investigation.  About Us Oklahoma City is one of the fastest-growing metros in the United States and is the 20th largest city in the nation. For nearly two decades our residents have continually invested in our community to make it a place people can find belonging, visit and call home. Our employees are at the heart of those investments–delivering essential services our residents expect and creating a strong and thriving city for all people. Visit Oklahoma City--A Great Place to Live and Work!  to learn more about our city.