✨✨Internal Role- IT Engineer- Secondment✨✨

About the role

IT Engineer –  Secondment Opportunity The IT team is looking for an IT Engineer to join on a part-time, shared-role basis as part of a secondment opportunity. The key duties and responsibilities of the role are outlined below. If you are interested in this opportunity, please apply and get in touch for further information. Manage onboarding and offboarding Epos Now employees on all systems across business platforms in all regions (EMEA, NAM and APAC) Manage employee related IT queries and issues, using service desk tools to structure workload Assist and resolve daily IT requests and queries from employees Train Epos Now employees, in all regions (EMEA, NAM and APAC) on Information Security and basic onboarding compliance Manage/administrate all client user devices (PCs/laptops) per region (EMEA, NAM and APAC) Own and Maintain the asset register and allocation of hardware assets to Epos Now users, domestic and international, per region (EMEA, NAM and APAC) Assist with asset purchasing, via dedicated supply chain, through trusted partners Work with the Finance department to ensure provision of IT assets are managed closely  Maintain the Epos Now Information Security Management System (ISMS) and its policies  Implement and/or offer training and training materials to regional teams to reach successful information security compliances  Identify and resolve technical issues  Communicate effectively with stakeholders to understand requirements and provide updates  Create and maintain comprehensive documentation