HR Operations Coordinator

About the role

Position Summary  We're looking for an HR Operations Coordinator to handle the day-to-day processing of employee lifecycle transactions for Riser Fitness, including onboarding, employee changes, leave of absence administration, and offboarding. This is a hands-on administrative role: you'll enter records, collect and verify paperwork, process changes in Rippling, triage the shared HR inbox, and keep employee files organized and accurate from a new hire's first day through their last. You'll take direction from the HR Operations Manager and work alongside Talent Acquisition and Payroll to keep every transaction moving on time.  Core Responsibilities  Onboarding  Process new hire onboarding paperwork and system setup, from offer acceptance through Day 1  Enter and update new hire records in Rippling, including personal information, compensation, and job details, as directed by the HR Operations Manager  Collect and verify new hire documentation, including I-9s, tax forms, and employment eligibility paperwork  Send new hire paperwork and welcome communications, and follow up to make sure everything is completed on time  Request system and platform access (Rippling, email, and studio-level tools) and coordinate equipment issuance for new hires ahead of their start date  Employee Changes  Process pay, title, position, and location changes in Rippling as directed by the HR Operations Manager  Prepare and send change paperwork (offer letters, addendums, notices) and confirm employee acknowledgment  Update personnel records to reflect approved changes and confirm accuracy against source approvals  Route compensation or classification changes to Payroll and confirm they land in the correct pay cycle  Leave of Absence (LOA) Administration  Process leave of absence requests and paperwork, including FMLA, state-mandated leave, and personal/medical leave  Track LOA dates, required certifications, and deadlines, and follow up with employees and managers on outstanding documentation  Update Rippling records to reflect leave status, and route leave-related pay and benefits changes to Payroll and Benefits  Send leave-related communications, including approval notices and return-to-work confirmations  Maintain the LOA tracker and flag upcoming leave starts, returns, or expirations to the HR Operations Manager  Offboarding  Process offboarding paperwork and checklist items for departing employees, including exit documentation  Deactivate system and platform access and confirm return of company equipment on or before the last day  Coordinate with Payroll to ensure final pay and benefits cessation details are handed off accurately  Update personnel records to reflect termination details and rehire eligibility as directed  HR Inbox Triage  Monitor the shared HR inbox and triage incoming requests, routing each to the correct owner (Payroll, Benefits, HR Operations Manager, or self)  Respond directly to routine employee and manager questions on lifecycle, LOA, and general HR topics, escalating anything unclear  Track inbox turnaround and flag aging or unresolved requests  Keep saved replies and inbox documentation up to date so responses stay consistent and on time  Records & Compliance  Keep personnel files organized, complete, and audit-ready across all lifecycle stages  Track checklist completion for onboarding, changes, LOA, and offboarding, and flag outstanding items  Assist with I-9 re-verification and other compliance paperwork as deadlines come up  General  Answer routine employee and manager questions on lifecycle transaction status, escalating anything unclear to the HR Operations Manager  Keep lifecycle trackers and shared documentation up to date  Provide general administrative support to the HR Operations Manager as needed  Required Qualifications  2+ years of experience in HR, HR administration, or a related field preferred  Experience with Rippling or a comparable HRIS platform preferred  Comfortable with data entry and processing multiple employee transactions at once without missing deadlines  Clear written and verbal communication, especially with employees during onboarding, changes, LOA, and offboarding  Ability to handle confidential employee information with discretion  Preferred Qualifications  Familiarity with I-9 and employment eligibility verification requirements  Familiarity with leave of absence administration, including FMLA and state leave programs  Experience supporting employee lifecycle transactions in a multi-location or multi-unit environment  Comfortable following established checklists and processes in a fast-paced environment