Helpdesk Technician - Tier 1

About the role

Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location:  Falls Church, VA (Onsite) Responsibilities: Answer calls coming into the Tier 1 Help Desk. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client network as…