Front Desk Administrative Assistant

About the role

POSITION SUMMARY: The Admin. Assistant is a role to support the whole office as needed. Main responsibility will be answering incoming calls, and greeting guest. The ideal candidate combines Customer Service, Administrative, Communication, Organization, and Computer skills to enhance effectiveness, while exercising discretion concerning sensitive or confidential matters. The role is best suited for a team player who is motivated, has great customer service, well-spoken, competitive, a good listener, and can work with a positive, supportive disposition. This role will be in a fast-paced environment with team and independent projects or tasks. PROFESSIONAL DUTIES & RESPONSIBILTIES: · Answering phones, greeting Clients, Customers and Employees in a professional, friendly and helpful manner · Respond to internal and external requests and provide high quality support to customers and colleagues · Sort incoming and outgoing mail · Assist with Medical Records · Accurate filing, organize and maintain the filing area clean and organized · Distributing faxes as needed · Order all office supplies as needed, in a timely manner. · Plan and communicate accordingly to assure that the office is fully stocked for all meetings, events, trainings etc.... May also place supply orders for other departments as needed · Review and respond to emails, faxes and messages as needed · Support leadership and office staff from an administrative role as needed · Other duties as assigned QUALIFICATIONS: The qualifications listed are representative of those required to successfully fulfill job responsibilities. MINIMUM QUALIFICATIONS · High School Diploma · At least two years' experience working in a office environment · Strong analytical ability, quantitative and problem-solving skills, and excellent communication skills (Verbal and Written) · Able to work independently in a fast-paced environment · Able to manage own work with minimal supervision · Naturally (genuinely) excited to help others and serve our customers (internal and external) · Comfortable meeting deadlines and handling confidential information · Impeccable time management, organizational, and interpersonal skills · Above average experience with MS office, specifically with Outlook, Word and Excel PREFERRED QUALIFICATIONS: All of the above plus · Two plus years' experience performing supportive duties in a Admin. Assistant role, or similar role and at least one year experience in a customer service role. PHYSICAL REQUIREMENTS: · Able to operate office equipment such as a phone, computer, keyboard, mouse etc. · Required to speak, hear and see · Required to use hands and fingers · Required to frequently stand, walk, bend, squat, kneel, reach and use a ladder · Able to sit and focus for long periods of time WORK ENVIRONMENT: · Typical office setting · This is not a remote position/ 100% in office role REPORTS TO: Director with dotted line to Billing and Collections Supervisors CLASSIFICATION: Fulltime / Non-exempt