Director, Product Management

About the role

Logistics at full potential.    At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.   At GXO Logistics, we’re constantly looking for ways to improve, enhance, and adapt in an ever-changing marketplace. As the Director, Product Management, you will be the responsible for defining and implementing products and features for our customers related to XPO Logistics’ Smart Suite and other Business Unit applications that are or may be integrated. On our team, you will have the support to excel in this role, and the resources to build a career you can be proud of    Pay, benefits and more.   We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.     What you’ll do on a typical day:   Lead the development of the GXO Logistics’ Smart Suite application suite product strategy and vision supported by internal and external analysis  Determine integration opportunities between GXO Logistics’ Smart Suite application and other Business Unit applications that are or may be integrated  Define creative, high quality, simple Smart Suite application suite product roadmaps based on team strategy, vision, and business requests  Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application  Handle prioritization and trade-offs among customer experience, performance, and operational support load.  Create buy-in for the Smart Suite vision both internally and with key external partners  Energize product/feature launches through working cross-functionally with executives, engineering, design, marketing and other product management team members  Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals  Understand and lead analyses of the competitive environment, customers, and product metrics to determine the right set of features to drive engagement and usage  Define and research metrics that inform the success of products  Local travel between distribution sites and offices branches; International travel may be required, expected travel 25% to 50%  What you need to succeed at GXO:   At a minimum, you’ll need:  Bachelor's degree or equivalent related work or military experience  7 years of experience designing supply chain software products, with 5 years management experience   Experience documenting business requirements in one or multiple project delivery methodologies (Agile, SCRUM, etc.)  It’d be great if you also have:  MBA or master’s degree in Computer Science or similar Engineering degree   Bachelor’s degree in Computer Science or similar Engineering degree  Proven track record of building and handling high performing product management teams  Deep understanding and experience with consumer growth tactics  Ability to balance strong bias for action with deep experience driving product alignment across multiple stakeholders  Proven experience delivering high growth results in a consumer product role  Passion for building innovative products that solve user needs through deep understanding of the customer  Understand user needs, respond to tight deadlines, and deliver products that drive key business metrics  Solid analytical, problem solving, and quantitative skills with data-driven approach to decision-making  Ability to influence team members across all departments and levels of the organization.  Exceptional communication skills, both written and verbal, comfortable presenting to other executives  We engineer faster, smarter, leaner supply chains.     GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.   We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.   All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.   The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.