Director of Resident Care

About the role

Description Position Summary: Supervise delivery of resident care provided by licensed and nonlicensed nursing personnel while maintaining, or exceeding HRA standards. Provide direct supervision of resident care staff including monitoring job performance, conducting associate performance evaluations, coaching and counseling associates and providing training and education.     Essential Functions: Ensures delivery of nursing services to residents according to professionally recognized using practices.   Monitors nursing care for compliance with federal, state, and local regulations and company care performance standards   Ensures that all associate hours on time cards and weekly hours report   Completes nursing schedules for proper coverage to meet resident needs and according to budget guidelines   Assigns weekly blood pressure and weights to rotating shifts   Monitors staff in administration of medication, to include frequent audits of medication sheets   Assists the Medication Technicians in medication management, including administration of medications to residents, ordering medication from pharmacy and maintaining records as dictated in policies and procedures manual   Ensures that medications are properly stored, medication carts / cupboards are cleaned and medication room is organized according to standards   Observes residents health status. Takes actions to address concerns within scope of practice and reports all significant changes, reactions to medications and treatment or significant incidents to nurse and/or attending physician immediately   Regularly reviews capabilities or resident who self-administers medications   Conducts pre-admission screening of prospective new residents when assigned by supervisor and updates ever six (6) months or as needed. Ensures that all required documentation, including service plans and nursing assessments is completed   Performs ongoing assessments of resident physical and psychosocial needs and coordinates with nurse to assure quality proactive care   Communicates to families regarding resident’s personal needs and achievements. Reminds families or need for scheduled physician, dental, or eye care appointments   Assists in organizing and developing service plan reviews as required, with appropriate resident care team members and resident families   Explains procedures and treatments to residents to gain cooperation and understanding   Observes residents, records significant reactions, and notifies resident director, physician, and pharmacist of resident’s condition and reaction to drugs, treatments, and significant incidents   Responds promptly to all emergency calls from residents, including residents residing in independent section of residence   Performs daily and monthly safety and infection control checks of the home and grounds, assisting the resident director for resident health and safety purposes   Coordinates monthly staff schedules, arranges replacement staffing when necessary and maintains clear records of all changes, requests and irregularities   Ensures that in-house ancillary medical services such as podiatrist, doctor visits, psych visits, labs, x-ray, ambulance, etc. are scheduled and followed through.  Participates in the maintenance of resident records including review of documentation performed by resident assistants, monthly MAR reviews, setting up new resident and thinning records appropriately   Participates in department quality improvement activities, to include completion of quality assurance surveys as assigned by residence director   Shares on-call duties as required   Participates in community functions including family socials and open houses   Communicates with community professionals   Ensure appropriate handling of on-the-job injuries as reported by associates   Attends required community meetings and completes required reports in a neat and timely manner.   The ability to work in a safe and alert manner  The ability to take ownership for associate’s safety and the safety of the residents  Must disclose any medication that might impair associate’s ability to perform the job safely or competently.    Non-Essential Functions: Leads by example exhibiting the CORE Values through servant leadership   Encourages teamwork and promotes company philosophy   Attends required community meetings and participates Life Enrichment activities when able   Completes all required courses in adherence with HRA University   Is prompt and able to perform the required duties of the position on a regular, predictable basis   Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent   Becomes familiar and understands the steps for fire evacuation   All associates are responsible for maintaining a safe and secure environment for all community residents     Requirements Qualifications/Skills/Educational Requirements: Current nursing (RN/LPN/LVN) licensure issued by appropriate state licensing agency, if required in the state of hire   Associates Degree in health care related field   Current ECC and/or CORE Training certification as required   Strong leadership skills and experience in supervising and management   One to two years related experience and/or training or equivalent combination of education and experience   Experience using Microsoft Office and Outlook software.  Basic typing skills required   Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts   Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc.  Able to manage revenue and expense budget   Basic CPR/first aid training   Knowledge of current Federal and State laws pertaining to assisted living and/or memory care communities   Able to make independent decisions   Must possess a passion to work with and around senior citizens   Background Screening Requirement In all Florida Companies, this position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information regarding the Clearinghouse, disqualifying offenses, and exemption procedures, please visit: