Client Onboarding Project Manager

About the role

Client Onboarding Project Manager Department: Operations Employment Type: Permanent Location: Remote, United States Reporting To: VP of Client Success Compensation: $11,000 - $110,000 / year Description At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day. We are seeking a highly organized and detail-oriented Client Onboarding Project Manager to own the coordination and execution of client implementations from sales handoff through successful onboarding.  This role ensures that all cross-functional activities required for a successful client onboarding are completed on time, in the correct sequence, and with a high level of accuracy. You will be the central point of coordination across internal teams and stakeholders, driving accountability, visibility, and execution discipline across multiple concurrent client onboardings.   As the central onboarding and implementation leader,  you will directly influence the speed, quality, and consistency of our client onboarding experience ensuring our clients receive value quickly.  What that means day-to-day: Manage end-to-end client onboarding projects from handoff through launch and transition to ongoing support   Lead cross-functional execution across Sales, Client Success, Configuration, Operations, Compliance, and other stakeholders, driving accountability, resolving roadblocks, and ensuring onboarding milestones stay on track  Track and drive completion of all required launch activities/materials, ensuring key milestones are met  on time  Maintain project timelines, dependencies, and status visibility across multiple concurrent launches   Ensure readiness for client kickoff, implementation, training, and post-launch activities   Provide status updates on key launches to leadership, raising red flags when necessary  Support accurate tracking of project status in internal systems and tools   Proactively identify risks, blockers, and delays escalating when needed and facilitating timely decisions to keep projects moving forward   Ensure a consistent and high-quality client onboarding experience, recommending improvements to leadership  What Success Looks Like   Client onboardings are delivered on time and with minimal execution gaps   Streamlined sales to client success handoff, reducing data gaps  Strong alignment and accountability across internal teams   All internal and external stakeholders have clear visibility into project status and progress at all times   Smooth and consistent onboarding experience for clients   Improved efficiency and scalability of the onboarding process   What you’ll need to be successful: 3–7 years of experience in Project Management, Operations, Client Onboarding, or similar roles   Strong organizational skills and attention to detail   Ability to manage multiple projects and priorities simultaneously   Excellent communication and stakeholder coordination skills   Comfortable working in a fast-paced, cross-functional environment   Proven ability to drive execution and accountability without direct authority   Preferred Experience   SaaS, client implementation, or client success environments   Experience using project or workflow management tools such as Asana, Microsoft Teams, or similar platforms   Familiarity with CRM or customer success systems such as Salesforce or Totango   What you’ll get in return: Here are just a few of the great reasons to join our team! Work with a global team! We have colleagues and customers across North America and around the world. Veriforce is a great place to work! Our leaders and team members consistently cite our culture as one of the top reasons it’s a great place to build a career. Veriforce provides  100% employer-paid medical and dental insurance for employees Monthly contributions to Health Savings Accounts A 401(k) match that is immediately fully vested Outstanding time off benefits Paid time off for volunteer activities Remote work opportunities  All job offers will be contingent on the successful completion of a background check.