Brandwatch, Account Manager I (fixed term cover), APAC, Singapore

About the role

Job Description  Role Overview (Junior AM/Digital CSM - Maternity Cover) A Digital Customer Success Manager (Digital CSM) manages a pooled portfolio of accounts, focusing on scalable engagement and servicing rather than dedicated, one-to-one account management. Their primary goal is to drive adoption, retention, and satisfaction using centralised digital platforms such as the…