Assistant Manager

About the role

About Citi Trends   Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.   We are growing and investing in our stores, our people, and our leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within our communities.   Position Summary   As a  Store Manager, you  are responsible for  leading all aspects of store performance,  people  leadership, and operational execution. You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while building, coaching, and developing a high-performing store team.   This role is ideal for experienced retail leaders who thrive in fast-paced environments,  lead with  accountability, and take ownership of results.   Summary of Key Responsibilities   Store Operations & Performance   Lead daily store operations to ensure sales goals, profit  objectives, and customer experience standards are consistently achieved   Monitor sales performance and  take action to drive  results and address opportunities   Maintain financial controls, including payroll management, shrink control, and operating expenses   Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards   Uphold all Citi Trends operational policies, procedures, and standards     Team Leadership & Staffing   Recruit, interview, hire, onboard, coach, and, when necessary, counsel or  terminate  associates  in accordance with  company policies and legal guidelines   Direct and supervise associates engaged in sales, inventory, cash handling, and customer service   Build and  maintain   appropriate staffing  levels to support store operations and performance   Provide ongoing coaching, feedback, and performance management to develop store associates     Customer Experience & Compliance   Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment   Reinforce adherence to company policies, procedures, and loss prevention standards   Ensure consistent execution of merchandising, operational, and visual standards   Address customer concerns professionally and promptly     Perform additional duties and responsibilities as assigned to support store operations and business needs.   Qualifications   High school diploma or equivalent required   3–5 years of experience as a Store Manager or equivalent retail leadership role   5–7 years of overall retail experience preferred   Strong communication, organizational, and people leadership skills   Ability to work a flexible schedule, including nights and weekends   Ability to perform basic math calculations, including percentages     Key Competencies   Store Leadership & Accountability   Hiring, Recruiting & Talent Development   Sales & Profit Performance Management   Operational Excellence & Compliance   Customer-Focused Execution   Time Management & Prioritization   Adaptability in a Fast-Paced Retail Environment     Why Join Citi Trends   Citi Trends is  a great place  to build a fun and rewarding career in retail management. We believe in  promoting from  within and developing leaders who take initiative. We offer competitive pay and a comprehensive benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued career growth.   If  you’re  ready to lead a store, build strong teams, and make a meaningful impact  in  your community—Citi Trends is the place for you.   Equal Employment Opportunity   Citi Trends is an equal opportunity employer and prohibits discrimination and harassment of any kind  in accordance with  applicable federal, state, and local laws.     Requirements: • High school diploma or equivalent • Excellent communication and organizational skills. • 2-4 years of retail experience as an Assistant Manager. • 3-5 years of retail experience. • Ability to work a flexible schedule including nights and weekends. • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.   Citi Trends is a great place to build a fun and rewarding career in retail management! We believe in promoting from within, so, rest assured, if you show the initiative, there will be plenty of room to develop your career. We offer a competitive salary and benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and much more. Ready for some rapid growth of your own?     Location 0462 Citi Trends, 2564 Miracle Lane Mishawaka, IN 46545